Welcome to CribScout (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cribscout.com.ng) and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information we collect may include the following:

  • Contact Information: Name, email address, phone number, and physical address.
  • Preferences: Property preferences, budget, and location requirements.
  • Communications: Messages you send to us via our contact forms, email, or WhatsApp.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

  • To facilitate property searches, match you with listings, and schedule inspections.
  • To respond to your inquiries and offer customer support.
  • To send you administrative information, such as updates to our terms and policies.
  • To send you marketing and promotional communications (you can opt-out at any time).
  • To improve our website, user experience, and service offerings.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

  • Property Owners/Landlords: Only the necessary details required to facilitate inspections or tenancy agreements.
  • Service Providers: Third-party vendors who perform services for us (e.g., website hosting, data analysis, customer service).

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location, particularly under the Nigerian Data Protection Regulation (NDPR), you have rights that allow you greater access to and control over your personal information. You may request to review, update, or delete your personal information by contacting us.

7. Contact Us

If you have questions or comments about this notice, you may email us at: Email: support@cribscout.com.ng Address: [Insert Physical Office Address, if any]